{"id":246,"date":"2025-05-22T03:52:16","date_gmt":"2025-05-22T03:52:16","guid":{"rendered":"https:\/\/bpbj.batam.go.id\/?page_id=246"},"modified":"2025-05-22T03:52:16","modified_gmt":"2025-05-22T03:52:16","slug":"pencatatan-helpdesk-elektronik","status":"publish","type":"page","link":"https:\/\/bpbj.batam.go.id\/?page_id=246","title":{"rendered":"Pencatatan Helpdesk Elektronik"},"content":{"rendered":"\n<p>Merupakan Modul dari LPSE Desk untuk pencatatan helpdesk\/konsultasi yang telah dilakukan oleh Helpdesk LPSE ke dalam basis data aplikasi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"463\" height=\"199\" src=\"https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-22-101437.jpg\" alt=\"\" class=\"wp-image-223\"\/><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Sebelum<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Setelah<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Komunikasi antar helpdesk LPSE terkadang tidak tesampaikan terkait kendala dan masalah<br>penyedia dan non penyedia sehingga pengulangan solusi selalu terjadi<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Beberapa kendala dan masalah baik dari penyedia maupun non penyedia terkadang sama<br>sehingga dengan basis data helpdesk helpdesk LPSE dapat mencari solusi dengan cepat dari<br>permasalahan yang ada sebelumnya<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Merupakan Modul dari LPSE Desk untuk pencatatan helpdesk\/konsultasi yang telah dilakukan oleh Helpdesk LPSE ke dalam basis data aplikasi. Sebelum Setelah Komunikasi antar helpdesk LPSE terkadang tidak tesampaikan terkait kendala dan masalahpenyedia dan non penyedia sehingga pengulangan solusi selalu terjadi Beberapa kendala dan masalah baik dari penyedia maupun non penyedia terkadang samasehingga dengan basis data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=246"}],"version-history":[{"count":1,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/246\/revisions"}],"predecessor-version":[{"id":248,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/246\/revisions\/248"}],"wp:attachment":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}