{"id":209,"date":"2025-05-22T02:57:17","date_gmt":"2025-05-22T02:57:17","guid":{"rendered":"https:\/\/bpbj.batam.go.id\/?page_id=209"},"modified":"2026-06-18T08:21:57","modified_gmt":"2026-06-18T08:21:57","slug":"layanan-helpdesk-konsultasi-melalui-whatsapp-auto-reply","status":"publish","type":"page","link":"https:\/\/bpbj.batam.go.id\/?page_id=209","title":{"rendered":"Layanan Helpdesk\/Konsultasi melalui Whatsapp Auto Reply"},"content":{"rendered":"\n<p>BPBJ melalui Sub Bagian LPSE mengimplementasi <strong>Whatsapp Helpdesk Auto Reply<\/strong> bagi Pelaku Usaha Perangkat Daerah dan Masyarakat yang merupakan satu-satunya di lingkungan Pemerintah Kota Batam sejak 2023. Dioperasikan oleh <strong>4 personil LPSE yang telah <em><span style=\"text-decoration: underline;\">certified<\/span><\/em><\/strong>, memiliki Sertifikat Pengadaan Barang\/Jasa level 1 LKPP.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"740\" height=\"1600\" src=\"https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2026\/06\/WhatsApp-Image-2026-06-18-at-15.28.43.jpeg\" alt=\"\" class=\"wp-image-523\" style=\"width:278px;height:auto\" srcset=\"https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2026\/06\/WhatsApp-Image-2026-06-18-at-15.28.43.jpeg 740w, https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2026\/06\/WhatsApp-Image-2026-06-18-at-15.28.43-139x300.jpeg 139w, https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2026\/06\/WhatsApp-Image-2026-06-18-at-15.28.43-474x1024.jpeg 474w, https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2026\/06\/WhatsApp-Image-2026-06-18-at-15.28.43-710x1536.jpeg 710w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Sebelum<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"356\" height=\"186\" src=\"https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-22-095942.jpg\" alt=\"\" class=\"wp-image-216\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Setelah<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"175\" height=\"193\" src=\"https:\/\/bpbj.batam.go.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-22-095955.jpg\" alt=\"\" class=\"wp-image-215\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Pelaku Usaha, Masyarakat dan Pegawai Perangkat Daerah\/Instansi lain perlu datang ke Mal Pelayanan Publik atau Kantor BPBJ untuk mendapatkan layanan helpdesk\/konsultasi dimana diperlukan biaya, waktu dan tenaga.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Cukup dengan menggunakan telepon genggam, galat atau Laptop\/PC yang memiliki\/ter-installed<br>aplikasi Whatsapp sudah bisa mendapatkan layanan helpdesk\/konsultasi gratis secara<br>daring\/online.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>BPBJ melalui Sub Bagian LPSE mengimplementasi Whatsapp Helpdesk Auto Reply bagi Pelaku Usaha Perangkat Daerah dan Masyarakat yang merupakan satu-satunya di lingkungan Pemerintah Kota Batam sejak 2023. Dioperasikan oleh 4 personil LPSE yang telah certified, memiliki Sertifikat Pengadaan Barang\/Jasa level 1 LKPP. Sebelum Setelah Pelaku Usaha, Masyarakat dan Pegawai Perangkat Daerah\/Instansi lain perlu datang ke [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-209","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=209"}],"version-history":[{"count":3,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/209\/revisions"}],"predecessor-version":[{"id":524,"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=\/wp\/v2\/pages\/209\/revisions\/524"}],"wp:attachment":[{"href":"https:\/\/bpbj.batam.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}